Privacy Policy

Effective 02/25/2025

At Willowbury Lane Home Decor, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our store. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide you with an optimal experience:
Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we collect information such as your name, email address, phone number, billing address, shipping address, and payment details.
Browsing Information: We automatically collect information about your visit to our website, including your IP address, browser type, device information, pages visited, and how long you spend on our site. This helps us improve our website and understand customer preferences.
Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device to track and remember your preferences. You can choose to disable cookies in your browser settings, but doing so may affect certain functionalities of the website.

2. How We Use Your Information

We use the information we collect for the following purposes:
To Process Transactions: We use your personal information to process and complete your orders, handle payments, and arrange for shipping.
To Improve Our Services: We may use browsing data to analyze website performance, improve user experience, and personalize your shopping experience.
To Communicate with You: We may use your contact details to send order confirmations, shipping updates, promotional offers, and newsletters if you’ve opted in to receive them.
To Respond to Inquiries: If you contact us with questions or concerns, we use your personal data to respond and assist you.

3. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
With Service Providers: We may share your personal information with third-party vendors or service providers (such as payment processors, shipping companies, and email marketing platforms) to fulfill services related to your order or communication.
Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or court order.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. This includes using encryption and secure servers for payment processing. While we strive to safeguard your data, please note that no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:
Access and Correct Your Data: You can access and update your personal information by logging into your account or contacting us.
Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the unsubscribe instructions in the email or by contacting us directly.
Delete Your Information: You may request that we delete your personal data, although some information may be retained for legal or accounting purposes.

6. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to remove it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Willowbury Lane Home Decor
Phone: 920-295-2430
Email: willowburylane@gmail.com
Address: Top of the Hill Shops, 9331 Spring Road B24, Fish Creek, WI